Tech Lead

4 weeks ago

Pune, Maharashtra, India NICE Full time

About the Role

We are seeking an experienced Tech Lead to join our team at NICE. As a Tech Lead, you will be responsible for leading multiple R&D teams that are developing a portfolio of enterprise-grade and cloud-scale products.

Key Responsibilities

  • Work with the line of business to define the product roadmap and strategy.
  • Assist in the development of short, medium, and long-term plans to achieve strategic objectives.
  • Work closely with the product manager, technical architect, QA engineers, technical writer, and software engineers to define/develop features big and small for our products.
  • Actively guide and mentor the team to develop features to meet functional, documentation, and quality while obviating roadblocks.
  • Drive and impact all current processes related to software development and improvements across the org as necessary.
  • Manage all people aspects of the team, such as hiring, reviews, mentoring, promotions, etc.
  • Provide worldwide support to our customers.
  • Play a major role in envisioning and execution of next-gen plans (e.g. architecture) to achieve longer-term strategic objectives of the organization.
  • Prioritize, assign, and manage department activities and projects in accordance with the R&D department's goals and objectives. Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload.
  • Design and present projects to improve current processes and overall platform.

Requirements

  • 12+ years of experience in Software Engineering.
  • At least 5 years' experience in managing multiple teams of software developers.
  • Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
  • Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
  • Good exposure to Service-Oriented Architecture and associated design patterns for development, deployment, and maintenance.
  • Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
  • Familiar with Quality targets and SLAs for SaaS applications.
  • Experience of product development using Dot net technologies and web technologies.
  • Good to have experience in JavaScript and angular.
  • Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
  • Experience working in a global product software company for enterprise customers (Fortune 100 companies).
  • Experience working abroad or with global teams is preferred.
  • Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
  • Deep experience with agile software development techniques and pitfalls.
  • Excellent communication skills, problem-solving, and decision-making skills.

What We Offer

At NICE, we offer a dynamic and collaborative work environment where you can grow your career and make a real impact. We are committed to providing our employees with the tools and resources they need to succeed. If you are passionate about technology and innovation, we encourage you to apply for this exciting opportunity.

NICE-FLEX

We offer a flexible work arrangement that allows you to work from home 3 days a week and in the office 2 days a week. This allows you to have a better work-life balance and be more productive.

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