Insurance Process Specialist

2 days ago


Thiruvananthapuram, Kerala, India beBeeOperational Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title:

Insurance Operations Associate

Job Description:

We are seeking a detail-oriented professional to join our team as an Insurance Operations Associate. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.

This is a unique opportunity to be part of a global organization where your contributions will directly shape the way we work, collaborate, and grow. If you are looking for a values-driven company that rewards ownership, initiative, and teamwork, we invite you to apply.

  • Key Responsibilities:
  • Deliver administrative services with precision and efficiency.
  • Meticulously manage data entry, cleansing, and quality control to ensure accurate information.
  • Execute submission logging duties with precision and contribute to achieving a seamless month-end close process.
  • Implement robust quality controls and foster collaboration across teams to improve policy data management.
  • Process daily transactions according to targets set by the process.
  • Effectively manage change and accommodate it proactively within yourself and the team.
  • Follow all organizational policies.
  • Participate in divisional and organizational level activities and initiatives.
  • Ensure on-time Weekly / Monthly reporting as required.
  • Liaise with other departments as necessary.
  • Engage in process-oriented and personal skill enhancement trainings while staying informed about industry updates.

Required Skills and Qualifications:

  • Accurate Data Entry:
  • Understand customer requests and input accurate information into relevant systems.
  • Ownership and Collaboration:
  • Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
  • Consider the broader picture and recognize the importance of each process within the operational framework.

Effective Communication:

  • Correspond with customers in a clear and concise manner to ensure mutual understanding.

Proactive Workflow Management:

  • Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
  • Ensure that all tasks are completed within designated timelines to uphold operational efficiency and customer satisfaction.
  • Graduation in any discipline.
  • Previous work experience in relevant industry (not mandatory).
  • Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
  • Good analytical skills, decision making, attention to detail, and business process orientation.
  • Must be flexible to work in different shifts.


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