
Lightning Service Specialist
5 days ago
Job Title: Lightning Service Specialist
We are seeking a skilled professional to fill the role of Lightning Service Specialist. The ideal candidate will have a strong background in Salesforce with hands-on experience in configuration, deployment, and optimization for field operations.
Key Responsibilities:
- Configure and deploy Salesforce Lightning Service (SL)
- Customize SL to support service appointments, scheduling, dispatching, service territories, and mobile workforce management
- Integrate SL with other Salesforce modules such as Sales Cloud, Service Cloud, Experience Cloud, and external systems
- Configure service territories, work types, skills, rules, and objectives to optimize scheduling and resource allocation
- Set up and manage the SL Mobile App for field technicians, including custom UI, offline data, and device compatibility
Requirements:
- 6–8 years of experience working on the Salesforce platform
- 3 years of hands-on experience with Salesforce Lightning Service (SL)
- Strong knowledge of SL objects such as Service Appointments, Work Orders, Service Resources, Work Rules, Scheduling Policies
- Experience with SL Scheduling Optimization and Resource Management
- Practical experience with SL mobile configuration and administration
Benefits:
This is an excellent opportunity to leverage your expertise in SL to drive business growth and improve operational efficiency.
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