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2 weeks ago
Our organization is seeking a highly skilled Medical Device Service Specialist to join our team. In this role, you will be responsible for managing the medical device turnaround process at our facility.
Key Responsibilities- Perform thorough disinfection and cleaning of medical devices according to established procedures.
- Conduct routine inspections of devices for functional issues after patient use.
- Replace components and consumable parts as needed to ensure optimal device performance.
- Maintain accurate calibration logs and conduct quality control checks to guarantee device reliability.
- Diagnose electronic issues with control units and perform minor repairs to restore device functionality.
- Collaborate with our research and development team for advanced repairs or escalations.
- Perform software and firmware updates as required to ensure devices remain up-to-date.
- Responsible for device pickups and installations at hospitals/home-care centers as needed.
- Deploy new and rental devices according to client requirements.
- Provide basic usage training to nursing staff or caregivers when deploying devices.
- Maintain comprehensive service logs, track device usage hours, complaints, and interventions.
- Prepare regular reports for our operations and product teams.
- Bachelor's degree in Electronics, Biomedical Engineering, or related fields.
- 1–3 years of experience in servicing medical equipment (e.g., infusion pumps, suction machines, ventilators, patient monitors).
- Hands-on skills in basic electronics troubleshooting and preventive maintenance.
- Familiarity with hospital infection control practices is advantageous.
- Technical aptitude in electronic devices and medical equipment.
- Excellent communication skills for effective hospital coordination.
- Ability to maintain accurate and detailed service documentation.
- Willingness to travel locally for device pickups/deployments when necessary.
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