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Senior Business Process Architect

3 weeks ago


Hyderabad, Telangana, India beBeeDeveloper Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary:

We are currently seeking an experienced ServiceNow Developer/Consultant to join our team. The successful candidate will have extensive experience in ServiceNow development, integrations and architecture as well as a strong understanding of IT service management best practices.

Main Responsibilities:

  • Develop business logic, create UI components, and implement automation scripts for various applications in ServiceNow
  • Identify issues and gaps for various modules in ITSM and ITOM areas, developing strategies to address them
  • Create custom applications and modules in ServiceNow as per requirements
  • Develop key performance indicators and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module
  • Stay up-to-date with ServiceNow best practices, new features, and industry trends
  • Lead ServiceNow environment upgrades and ensure seamless transitions

Requirements:

  • 6+ years of experience in ServiceNow & BPM tool development
  • Knowledge of domains like procurement, TPRM, GRC
  • Strong stakeholder management skills and experience working with clients across the globe
  • Experience with ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM
  • ServiceNow Certified System Administrator and ServiceNow Certification Application Developer certifications
  • Expertise in leading environment upgrades and ensuring smooth transitions