Operational Excellence Specialist

5 days ago


Gurgaon, Haryana, India Amex Group Full time
A Career at American Express

We value our colleagues and offer a comprehensive benefits package that supports their physical, financial, and mental well-being. Our benefits include competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical and dental coverage, and flexible working arrangements.


Job Summary

This Analyst will work closely with the Manager-Operations of the Oversight and Analytics Team to support the larger organization of GCRS in Audit Readiness and Internal Control Testing. Key responsibilities include supporting multiple international markets, conducting internal control testing, participating in process enhancement projects, and assisting with internal and external audit requests.


Required Skills and Qualifications
  • Bachelor's Degree or equivalent business experience
  • Understanding of bank/credit card regulations
  • Working experience with internal systems (GSP, CSP, GO2, Monocle, ECCO, MicroStrategy, Archer, etc.)
  • Ability to interact cross-functionally and drive results
  • Knowledge of American Express products, services, and operational processes
  • Strong organizational skills and ability to prioritize tasks
  • Competency in Microsoft Office: Excel, PowerPoint, and SharePoint


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