Site Reliability Engineer

1 month ago

Bengaluru, Karnataka, India Allegis Global Solutions Full time

Job Title: Site Reliability Engineer

We are looking for a skilled Site Reliability Engineer to join our team at Allegis Global Solutions. As a key member of our SRE team, you will play a crucial role in ensuring the reliability and performance of our headless ecommerce platform.

Key Responsibilities:

  • Work in a cross-functional support team to deliver operational offloading towards a product organization.
  • Apply operations engineering practices together with WoW experts to ensure delivery quality and supply KPI reporting.
  • Collaborate closely with product teams to ensure predictable operations and minimal disruptions.
  • Collaborate closely within your cross-functional team, share best practices, and discuss and improve on operations ways of working.
  • Work together in a cross-functional team to monitor, manage, and resolve issues of the supported front-end applications.
  • Technical analysis, troubleshooting of complex issues/incidents.
  • Improve monitoring performance by focusing on preventive measures.
  • Product Improvements (code & log analysis).
  • Continuous improvement on proactive monitoring, housekeeping automation to proactively detect and avoid incidents.

Requirements:

  • 3+ years of experience in maintenance & operations and/or development.
  • Strong working experience in operations of services.
  • Strong working experience from support in retail and ecommerce.
  • Experienced in DevOps practices (automated testing, CI/CD etc.).
  • Experience within solutions architecture and how to fast pinpoint causes of issues.
  • Experience from working with API-based frameworks (e.g., Commerce tools or Fabric is ideal).
  • Experience from ITIL support processes and ITSM tools (e.g., ServiceNow) in a microservices context.
  • Familiarity with common tech stacks in Headless Ecommerce is a nice to have.
  • Experience of maintaining/supporting and/or developing desktop and mobile applications.
  • Knowledge of design principles and fundamentals of solutions architecture is a plus.
  • Understanding of performance engineering.
  • Knowledge of multiple front-end languages and libraries (ReactJS, React Native, NodeJS) - nice to have.
  • Knowledge of Azure DevOps and/or other cloud environments.
  • Experience working on cloud-based infrastructure e.g Azure, AWS, GCP.
  • A passion for problem solving with strong analytical capabilities.
  • Stay current on technical trends in order to suggest innovative tools and approaches to interesting problems.
  • Know at least one of {Python, Ruby, Java, C#, Go} at an intermediate level.
  • Experience in monitoring tools (Splunk, Grafana etc).
  • Azure cloud is mandatory.

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