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Retail Store Director

2 weeks ago


Bengaluru, Karnataka, India Haus & Kinder Full time

Job Description

We are seeking an experienced Store Manager to oversee the daily operations of our retail store in Bangalore, Mantri Mall. The ideal candidate will have strong leadership and team management skills, excellent communication skills, confidence, and convincing ability.

Key Responsibilities:

  • Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
  • Provide exceptional customer service, responding to complaints and concerns in a professional manner.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Maintain store compliance with health & safety regulations.
  • Hire, train, and develop new employees.
  • Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
  • Conduct inventory management tasks, including ordering stock, receiving deliveries, and maintaining accurate records.
  • Ensure visual merchandising standards are met by implementing effective displays and promotions.
  • Analyze sales data to identify trends and opportunities for improvement.

Requirements:

  • Minimum 2 years of experience as a store manager in Retail/EBO.
  • Graduation or Diploma required.
  • Exceptional communication skills in English and local language (both verbal and written).
  • Computer literate, including point-of-sale systems, inventory management systems, and other software programs.
  • Product and industry knowledge.