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IT Systems Support Specialist

1 week ago

Kolkata, West Bengal, India DHL Aero Expreso Full time

**Job Description**

Company Overview:

DHL Aero Expreso is a leading logistics company that requires highly skilled IT professionals to support its operations.

Job Summary:

We are seeking an experienced IT Systems Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance of IT systems, ensuring the smooth functioning of our infrastructure.

Key Responsibilities:

  • Maintenance of Documentation and MIS: Ensure timely preparation of reports and updation of MIS on system characteristics, complete maintenance activities within deadlines, conduct data backups of IT systems across the organization, and adhere to defined standard operating procedures.
  • Support to Users: Resolve user queries in a timely manner, provide assistance with implementing IT systems, and ensure users are trained on new systems.
  • Automation: Achieve given automation targets, develop and implement automation solutions to improve efficiency and productivity.

Required Skills and Qualifications:

The ideal candidate should have excellent communication skills, a strong understanding of IT systems and networking, proficiency in MS Office, particularly Excel, and experience with scripting languages like Python, ASP, and HTML.

Benefits:

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment.