
Senior Cybersecurity Solutions Architect
5 days ago
We are seeking a highly skilled Sr. Endpoint System Engineer to join our team.
This role involves providing strategic support, solving complex technical challenges, and ensuring customers get the best from our Unified Endpoint Management (UEM) platform.
As a key member of our cybersecurity team, you will serve as a trusted technical advisor to customers, offering tailored solutions using MDM, RMM, and Patch Management tools.
You will provide hands-on support through calls, emails, and chat, resolving technical queries and ensuring smooth customer experience.
You will engage deeply with clients to understand their IT infrastructure, device management needs, and security goals.
You will troubleshoot product-related issues and collaborate with engineering, product, and sales teams to implement effective resolutions.
You will deliver training to clients and internal teams, document technical issues to enrich our knowledge base, and stay informed on industry trends, product updates, and competitive technologies in the cybersecurity and endpoint management space.
You will actively gather and share client feedback with the product team to drive innovation and improvement.
Required Skills and Qualifications- 3+ years of experience in cybersecurity, specifically with MDM, RMM, or Patch Management tools.
- Hands-on experience with platforms like Microsoft Intune, Workspace ONE, AirWatch, or JAMF.
- Familiarity with tools like Kaseya, ConnectWise, or NinjaRMM.
- Strong grasp of security protocols, endpoint protection, and IT infrastructure fundamentals.
- Excellent communication skills – both technical and non-technical.
- Strong organizational skills, multitasking abilities, and a collaborative team mindset.
- Degree in BE / B.Tech / MCA or equivalent.
We offer a dynamic work environment, opportunities for growth and development, and a chance to make a real impact in the field of cybersecurity.
OthersPlease submit your CV to us.
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