
Career Growth Opportunity for CRM Professional
2 days ago
Job Title: Career Growth Opportunity for CRM Professional
About the RoleWe are seeking an experienced and skilled CRM professional to join our team. As a key player in driving business growth, you will be responsible for managing customer relationships, identifying new opportunities, and ensuring timely payments.
Key Responsibilities:- Client acquisition and retention
- Up-selling and cross-selling
- Timely debt collection and payment processing
- B2C client handling and follow-up calls
- Interaction with customers via emails and phone
- Reporting on collection activity
- Coordinating with sales and accounts teams
To be successful in this role, you must have:
- Proven experience in CRM, customer success, or collection specialist roles
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases
- Excellent communication and negotiation skills
- Problem-solving skills and patience under stress
This is a challenging and rewarding role that offers:
- Opportunities for career growth and development
- A dynamic and supportive work environment
- The chance to make a real impact on business results
We are a company dedicated to providing exceptional service to our customers. We are looking for talented professionals who share our values and are passionate about delivering outstanding results.
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