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Medical Care Advisor

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeCounselling Full time ₹ 4,00,000 - ₹ 8,00,000

Job Overview:

As a Patient Counsellor, you will play a vital role in delivering high-quality medical services and research opportunities. You will be responsible for guiding patients and their families regarding treatment procedures, packages, financials, and post-treatment care.
  • Counsel patients and their families regarding treatment procedures, packages, financials, and post-treatment care.
  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
  • Explain treatment options and facilities in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
  • Achieve monthly counselling and conversion targets set by management.
  • Maintain patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing and promotional activities to enhance patient awareness and reach.

Essential Skills and Qualifications:

  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).