Luxury Brand Ambassador

3 days ago


Jaipur, Rajasthan, India Trunks Company Full time
About Trunks Company

Trunks company has been at the forefront of innovation in the world of luxury and design since its inception in 2011. Our story is one of passion, perseverance, and creative expression, inspired by our roots and driven by a desire to defy conventional imagination.

We have been encapsulating the emotions and passions of aficionados, collectors, and travelers through meticulously handcrafted concept trunks for travel, games, bars, and more. Our commitment to excellence has earned us a reputation as a leader in the industry.

About the Job

We seek a dedicated and experienced Brand Advisor who possesses excellent communication and interpersonal skills, a deep understanding of the Luxury & design industry and its products and services, and the ability to create a strong positive perception of the brand.

This role involves direct interaction with clients, associates, and the industry to build brand awareness, drive engagement, and generate/conversion sales. The ideal candidate will have a good understanding of luxury, design, art & craft and be an outstanding storyteller.

Job Responsibilities
  • Generating and converting inquiries into sales through in-depth knowledge about Brand Heritage, journey, products, and services.
  • Handle client feedback & grievances professionally and drive solutions to the issues when necessary.
  • Proactive sales, cross-selling & servicing through telephone, email, and on-appointment & virtual meetings.
  • Collaborate with internal teams to tailor solutions that meet client requirements and contribute to the overall growth & development of the Brand.

The Brand Advisor will also be responsible for preparing client briefing documents, organizing documents required for client communication, and ensuring all interactions and communications align with the brand guidelines.

In addition, the successful candidate will be expected to prepare presentations, keep database updates all the time, proactively identify opportunities to add value to client relationships, and anticipate challenges & potential client issues.

Responsibilities also include handling end-to-end client journey from client appointments to post-delivery satisfaction and all other pre & post-sales activities.

Requirements
  • Graduate/Postgraduate in Luxury Management/Marketing or MBA in marketing or communications from a reputed institute.
  • 7+ years of experience in the Retail Luxury/Hospitality/Interior Industry.

A Bachelor's degree in Interior Design is also considered if the candidate has relevant experience.

What We Offer

As a Brand Advisor at Trunks Company, you will have the opportunity to work with a dynamic team and contribute to the growth and development of a leading luxury brand. You will be rewarded with a competitive salary and benefits package, as well as opportunities for career progression and professional growth.



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