Financial Services Professional

22 hours ago

Rajahmundry, Andhra Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 25,00,000

Job Title: Customer Service Representative


About the Role:

">
  1. ">1. We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Gurugram.">">2. As a Customer Service Representative, you will be responsible for providing exceptional customer service over the phone for banking and financial services.">">3. You will handle a high volume of inbound and outbound calls, addressing customer inquiries, concerns, and account-related questions.">">4. You will efficiently and accurately resolve customer issues, ensuring a positive and professional experience.">">5. You will maintain detailed and accurate records of customer interactions and transactions.">">6. You will collaborate with team members to achieve service level agreements and departmental goals.">
">

Required Skills and Qualifications:

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  1. ">1. 0-2 years of experience in customer support, with a preference for candidates from the banking or financial services industry.">">2. Excellent communication skills in English, both verbal and written.">">3. Strong problem-solving abilities and a customer-centric mindset.">">4. Ability to work in a fast-paced, target-driven environment.">">5. Willingness to work in a work-from-office setting with rotational shifts.">
">

What We Offer:

">
  1. ">1. A competitive salary and a clear path for career growth in the banking and financial services industry.">">2. Comprehensive training to make you a service expert.">">3. Cab facility for a safe and convenient commute.">">4. A vibrant and supportive work culture.">
">

Candidate Requirements:

">
  1. ">1. 0-2 years of experience in customer support, with a preference for candidates from the banking or financial services industry.">">2. Excellent communication skills in English, both verbal and written.">">3. Strong problem-solving abilities and a customer-centric mindset.">">4. Ability to work in a fast-paced, target-driven environment.">">5. Willingness to work in a work-from-office setting with rotational shifts.">

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