Synology Expert

Job Description:

We are seeking a skilled professional to provide remote technical services for the setup, integration, and validation of Synology SA3410 NAS units. The specialist will ensure hardware readiness, install and configure the DiskStation Manager (DSM), integrate with Active Directory, create classroom-specific shared folders, apply access controls, and verify system performance.

• Validate and confirm hardware components including drives, RAM, NICs, and rail kits. Ensure firmware and DSM are up-to-date.
• Install DSM operating system and configure SSD cache and RAID using enterprise SAS HDDs. Create and manage storage volumes based on project requirements.
• Integrate NAS with the client's Active Directory for centralized authentication and management.
• Create classroom-specific shared folders with appropriate role-based access controls for teachers and students.
• Conduct access testing to validate permissions for different roles. Perform basic system performance testing and optimization.
• Deliver a best practices guide covering system usage, data protection, and maintenance.
• Conduct live walkthrough and Q&A sessions with the client's IT team for knowledge transfer.
• Provide up to 8 hours of remote expert support during setup, troubleshooting, and performance optimization.

Required Skills & Qualifications:

• Proven experience with Synology NAS solutions (SA3410 or similar models).
• Strong knowledge of DiskStation Manager (DSM), RAID configurations, and SSD caching.
• Hands-on experience with Active Directory integration and role-based access management.
• Expertise in shared folder setup, permissions, and security configurations.
• Familiarity with data protection, backup strategies, and system best practices.
• Strong troubleshooting and performance optimization skills.
• Excellent communication skills for conducting training and walkthroughs.

Benefits:

This is an excellent opportunity to work with a cutting-edge technology and contribute to the success of our clients.

Others:

Relevant certifications (e.g., Synology Certified, CompTIA Server+, or equivalent) are highly desirable.