IT Command Center Analyst
7 days ago
Job Title: Technical Monitoring Specialist - IT Command Center
At Bread Financial, we are looking for a highly skilled Technical Monitoring Specialist to join our IT Command Center team. This role requires a passion for technology, a commitment to continuous learning, and vigilance to safeguard assets, both physical and virtual.
Key Responsibilities:
- Monitor alerts generated by our Security Information and Event Management (SIEM) system and other monitoring tools.
- Conduct initial investigations and escalate incidents as appropriate.
- Collaborate with tech experts across our network to develop monitoring solutions for known problems.
- Communicate general, technical, and operational reports or assessments to appropriate stakeholders.
- Properly document actions taken in systems of record.
Requirements:
- Bachelor's degree in Information Systems, Information Technology, Computer Science, or a related field.
- 1+ year of experience working in a NOC, SOC, or other operational environment.
- Experience working in ServiceNow and Splunk.
- Experience with monitoring tools such as SolarWinds, Dynatrace, or other industry-wide monitoring tools.
About Bread Financial:
Bread Financial is a tech-forward financial services company providing simple, personalized payment, lending, and saving solutions. We create opportunities for our customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility, and exceptional customer experiences.
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