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MS Solutions Architect
1 month ago
About the Role
NTT DATA is seeking a skilled MS Engineer to join our team. As a key member of our technical support team, you will provide critical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Key Responsibilities
- Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Report design, reliability, and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provide support to customers/users where the product is highly technical or sophisticated in nature.
Requirements
- Minimum 2 years of experience in network configuration.
- Adequate knowledge of networking devices.
- NOC Experience preferable.
- Sound analytical and troubleshooting skills.
- Good Team Management and co-ordination skills.
- Diploma in Computer Science / Electronics and/or Telecommunications Engineering / Information Technology or Bachelor's degree in any stream.
- CCNA or any other equivalent certification in the computer network field such as JNCIA, CompTIA Network+.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
