Senior Leadership Position

20 hours ago

Anantapur, Andhra Pradesh, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,00,000
**Job Title:** Senior Leadership PositionWe are seeking an experienced Senior Executive to lead our team. The ideal candidate will have a proven track record of success in management, leadership, and technical expertise.Key Responsibilities:
  • Team Management: Oversee and direct a team of IT support technicians, ensuring smooth operations and efficient service delivery.
  • Workload Management: Manage and distribute the team's workload, prioritize tasks, and ensure timely resolution of support requests.
  • Technical Guidance: Provide technical guidance and support to team members, helping them troubleshoot issues and resolve problems effectively.
  • Training and Development: Train new team members on company policies, procedures, and technical skills, and provide ongoing support and development opportunities.
  • Performance Monitoring: Monitor team performance, identify areas for improvement, and implement strategies to enhance efficiency and productivity.
  • Conflict Resolution: Resolve conflicts within the team and between team members and other stakeholders, fostering a positive and collaborative work environment.
  • Communication: Communicate effectively with team members, management, and other stakeholders, keeping them informed of progress and addressing concerns.
  • Process Improvement: Identify and implement process improvements to enhance efficiency, productivity, and user satisfaction.
  • Problem Resolution: Collaborate with the team to effectively diagnose and resolve technical issues, ensuring timely and accurate solutions.
  • Compliance: Ensure the team adheres to company policies, procedures, and relevant industry standards.
  • Documentation: Maintain accurate and up-to-date documentation of IT support processes and procedures.
  • Continuous Learning: Stay abreast of the latest technologies and trends in IT support, providing ongoing training and development for the team.
Required Skills and Qualifications:
  • Educational Qualification: Engineering Diploma/BE Degree /BTech
  • Certifications: Good knowledge of ITIL V4, Microsoft Azure Administrator / Windows Server Hybrid Administrator Associate
  • Technical Skills: Hands on experience in Azure AD & On-prem management, Intune - Policy creation & implementation, Windows Server Management, MDE & compliance management, Qualys tool in vulnerability management, VLAN & Network troubleshooting, Netskope cloud proxy solution, DLP, various Audit management like ISO 27001, PCIDSS etc

The successful candidate will be able to demonstrate strong leadership skills, excellent communication and interpersonal skills, and a high level of technical expertise. We offer a competitive salary package and opportunities for professional growth and development.

This role is a fantastic opportunity for an ambitious and talented individual to join our team and take their career to the next level.

Please submit your application, including your resume and cover letter, if you are interested in this exciting opportunity.

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