Digital Workplace Specialist

2 weeks ago


Delhi, Delhi, India QBrainX Full time
Job Description

We are looking for a skilled Digital Workplace Specialist to lead the design, implementation, and governance of knowledge management processes within ServiceNow. The successful candidate will be responsible for developing, updating, and maintaining knowledge articles, ensuring content is accurate, relevant, and user-friendly.

Required Skills and Qualifications
  • Proficiency in JavaScript, HTML/CSS, and REST/SOAP APIs.
  • Strong understanding of ITIL framework and familiarity with Natural Language Processing (NLP) technologies.
Benefits
  • A competitive salary: $120,000 - $150,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a talented team of professionals in a dynamic and fast-paced environment.
Others
  • A minimum of 5 years of experience in ServiceNow architecture, solution design, and solution implementation.
  • Excellent problem-solving and communication skills.
  • Ability to gain respect, trust, and confidence from senior managers.


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