Luxury Customer Experience Lead

4 days ago


Mumbai, Maharashtra, India Viceroy Properties Full time

At Viceroy Properties, we are seeking a seasoned professional to drive exceptional customer experiences across our real estate organization. As a Luxury Customer Experience Lead, you will be responsible for crafting and implementing strategies that elevate the customer journey from initial engagement to property handover and beyond.

About the Role

This pivotal position requires a dynamic leader with expertise in delivering world-class customer services, leveraging their knowledge of hospitality excellence to set the benchmark for excellence and foster brand loyalty.

Key Responsibilities

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