Senior Technical Lead

4 weeks ago


Bengaluru, Karnataka, India Amadeus Full time

Job Title

Senior Technical Lead

Job Description

The Senior Technical Lead will be responsible for the technical delivery of large-scale airport IT projects. This role will work closely with the Project Manager to ensure the successful implementation of Amadeus Airport IT self-service products.

Key Responsibilities

  • Technical lead for large project implementations, with overall responsibility for all installation and configuration activities.
  • Coordinate with Amadeus and customer teams, including 3rd party subcontractors, for the installation of hardware at the site.
  • Single point of contact for interfacing discussions with customers, MSI, and other 3rd parties.
  • Channel/engage with Amadeus internal teams for interfacing discussions with customers and ensure timely sign-off of ICDs.
  • Day-to-day coordination on the ground with customer teams, including 3rd party subcontractors.
  • Focus on delivering the contracted scope and stay on top of key issues reported by delivery streams.
  • Owner of any identified technical issues until resolution.

Technical Responsibilities

  • Lead implementation and rollout of common use and self-service products and infrastructure.
  • Facilitate customer testing phases, including Airline Acceptance Testing, UAT, SAT, and OAT.
  • Collect and document specific customer data, functional, and technical implementation requirements.
  • Understanding of airport IT systems, peripherals, and software development lifecycles.
  • Knowledge of Common Use products or other relevant experiences.
  • Conduct analysis and contribute to joint product design efforts.
  • Support other teams involved in the SDLC: Business Analyst, QAs, etc.
  • Perform commissioning activities of self-service equipment prior to airline testing.
  • Demonstrate initiative in contributing to problem-solving, design solutions, and team goals.
  • Confident in technical skills and demonstrate substantial independence in the technical area.
  • Conduct unit and package tests of the software to ensure a level of quality in line with Amadeus guidelines.
  • Support, work together with Operations team and customer service teams in case of issues, cutovers, etc...

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.


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