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Healthcare Support Specialist

2 weeks ago

Solapur, Maharashtra, India beBeeClinicalAdministration Full time ₹ 3,00,000
Clinical Administration Associate

We are seeking a diligent Clinical Administration Associate to join our team. As a key member of our organization, you will be responsible for handling high-volume clinician/clinic communications, maintaining accurate records, and ensuring confidentiality.

Key Responsibilities:

  • Execute templated communications via approved channels.
  • Maintain accurate records, including titles, deduplication, validation, and Do-Not-Contact lists.
  • Triage inbound responses using canned flows and update trackers.
  • End-of-day QA: counts, exceptions, and variance notes.

Requirements:

  • 0–2 years in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles.
  • Strong written UK English and comfort with monotony; zero improvisation.
  • Basic Google Sheets/Docs; familiarity with EMR/EHR/HIMS is a plus.
  • Confidentiality mindset (PHI aware); accuracy > speed.

Benefits:

  • UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts).
  • Remote work opportunity from India.
  • Long-term, stable back-office role.

About the Role:

This is a repetitive, SOP-driven back-office role that involves handling templated clinician/clinic communications, records hygiene, and daily logs. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work independently.