ERP Functional Analyst I

3 weeks ago


Bengaluru, Karnataka, India Arrow Electronics India Private Limited Full time

Description

What you will be doing:

Create and Manage Changes to the System

  • Develop and implement system changes without disrupting user activities.
  • Conduct regular user feedback sessions to identify system improvement opportunities.
  • Collaborate with stakeholders to design and execute system change control processes.
  • Develop and maintain process documentation and field mappings.
  • Enhance system functionality through customization and configuration.
  • Manage system releases, ensuring seamless user adoption.
  • Develop and maintain reports and dashboards to support business intelligence.
  • Provide ongoing user support and training.
  • Communicate system changes and updates to stakeholders.

Maintain System, Security and Integrity

  • Design and implement system security measures, including sharing rules and security levels.
  • Develop and maintain user roles, profiles, and hierarchies.
  • Monitor and manage system storage usage, archiving data as needed.
  • Map salesforce.com hierarchy and territories in response to personnel changes.
  • Reassign Accounts, Contacts, and Opportunities in response to personnel changes.

User Assistance, Training, Adoption and Satisfaction

  • Develop and deliver training programs for users, including one-on-one support.
  • Expand use of salesforce.com, identifying opportunities to streamline business processes.
  • Collaborate with sales management to create salesforce.com processes and reports.
  • Maintain user satisfaction through regular feedback and system enhancements.

Data Quality, Migration and Maintenance

  • Assist with data migration from older systems and processes into salesforce.com.
  • Monitor and manage data quality, ensuring accuracy and consistency.
  • Import and manage data as needed.
  • Manage duplicate records and ensure data integrity.

Report and Dashboard Creation and Maintenance

  • Develop and maintain reports, including complex, macro-driven reports.
  • Create and maintain dashboards to support business intelligence.

What We Are Looking For:

Experience / Education

Typically requires 7–10 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at https://www.arrow.com/.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.arrow.com/en/about-us/our-strategic-direction/five-years-out.

Location:

IN-KA-Bangalore, India (SKAV Seethalakshmi)

Time Type:

Full time

Job Category:

Information Technology



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