ERP Functional Analyst I
3 weeks ago
Description
What you will be doing:
Create and Manage Changes to the System
- Develop and implement system changes without disrupting user activities.
- Conduct regular user feedback sessions to identify system improvement opportunities.
- Collaborate with stakeholders to design and execute system change control processes.
- Develop and maintain process documentation and field mappings.
- Enhance system functionality through customization and configuration.
- Manage system releases, ensuring seamless user adoption.
- Develop and maintain reports and dashboards to support business intelligence.
- Provide ongoing user support and training.
- Communicate system changes and updates to stakeholders.
Maintain System, Security and Integrity
- Design and implement system security measures, including sharing rules and security levels.
- Develop and maintain user roles, profiles, and hierarchies.
- Monitor and manage system storage usage, archiving data as needed.
- Map salesforce.com hierarchy and territories in response to personnel changes.
- Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
User Assistance, Training, Adoption and Satisfaction
- Develop and deliver training programs for users, including one-on-one support.
- Expand use of salesforce.com, identifying opportunities to streamline business processes.
- Collaborate with sales management to create salesforce.com processes and reports.
- Maintain user satisfaction through regular feedback and system enhancements.
Data Quality, Migration and Maintenance
- Assist with data migration from older systems and processes into salesforce.com.
- Monitor and manage data quality, ensuring accuracy and consistency.
- Import and manage data as needed.
- Manage duplicate records and ensure data integrity.
Report and Dashboard Creation and Maintenance
- Develop and maintain reports, including complex, macro-driven reports.
- Create and maintain dashboards to support business intelligence.
What We Are Looking For:
Experience / Education
Typically requires 7–10 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at https://www.arrow.com/.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.arrow.com/en/about-us/our-strategic-direction/five-years-out.
Location:
IN-KA-Bangalore, India (SKAV Seethalakshmi)
Time Type:
Full time
Job Category:
Information Technology
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