Senior IT Infrastructure Manager

2 days ago

Chennai, Tamil Nadu, India beBeeSystemEngineer Full time ₹ 21,46,850 - ₹ 24,73,500

Job Title: Senior IT Systems Engineer

Job Description:

The successful candidate will play a pivotal role in the deployment, support and maintenance of applications and products within cloud environments and at customer sites.

Key Responsibilities include collaborating with architects, developers and DevOps teams to enhance the integration of Artifactory and related services into the software development lifecycle.

Additionally, the individual will be responsible for maintaining and supporting Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.

Acting as a liaison with third-party vendors, including the Artifactory provider, to escalate and resolve advanced technical issues is also a key aspect of the role.

Providing technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs and proactive vulnerability management are essential responsibilities.

Managing user and team provisioning, access controls and permissions across supported services, with a strong emphasis on security, reliability and operational continuity is crucial.

Partnering with cross-functional IT teams to deliver complex maintenance, upgrades and support initiatives across multiple services is a vital part of this role.

Designing and implementing automation solutions to streamline operational workflows and reduce manual intervention across supported systems is also required.

Driving modernization efforts for deployment, monitoring and testing processes of infrastructure services is an important responsibility.

Maintaining clear and comprehensive documentation for system configurations, administrative procedures and user-facing support materials is essential.

Responding to and managing service escalations across supported services, ensuring minimal disruption to business operations is a key part of this role.

Required Skills and Qualifications:
  • Proven experience installing, configuring, upgrading and maintaining JFrog Artifactory, including user provisioning.
  • Skilled in integrating Artifactory with build tools and pipelines, such as Maven, Jenkins, Electric Flow and Docker, ensuring seamless artifact management within CI/CD workflows.
  • Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks.
  • Highly responsible, adaptable and collaborative team player with strong initiative and clear communication skills.
  • Experience using an ITSM platform, with a proven track record on timely customer responses and ticket updates.
  • Proven troubleshooting skills and experience.
About Us:

We value our employees and strive to provide a positive work environment that promotes career growth and development.

Our company offers competitive salaries and benefits packages to ensure our employees have the resources they need to succeed.

At our company, we believe in fostering a culture of innovation and creativity, where employees feel empowered to share their ideas and contribute to the success of the organization.

How to Apply:

To apply for this position, please submit your resume and cover letter through our online application portal.

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