Data Center Infrastructure Specialist
5 days ago
Microsoft's Cloud Operations & Innovation (CO+I) is the driving force behind our cloud services, empowering over 1 billion customers and 20 million businesses worldwide. Our global infrastructure spans over 200 data centers in 32 countries, with millions of servers supporting a wide range of online services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure.
Role OverviewThis position offers an exciting opportunity to join our team as a Data Center Technician, where you will be responsible for staging, setting up, and deploying hardware, as well as performing troubleshooting and diagnostics on equipment. You will also decommission hardware for simple changes and refreshes following standard procedures.
Responsibilities- Perform diagnostics and troubleshooting following standard procedures, quickly identifying the cause(s) of issues and replacing faulty components with minimal customer and business disruption.
- Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
To succeed in this role, you will need:
- A high school diploma, GED, or equivalent and basic knowledge of computer hardware and components, along with at least 1 year of experience supporting IT equipment or related technology.
- The ability to meet Microsoft's security screening requirements, including a Microsoft Cloud Background Check, which must be passed upon hire/transfer and every two years thereafter.
We also look for candidates with:
- At least 2 years of experience supporting IT equipment or related technology.
- Applicable certifications, such as CompTIA (A+, Server+, Network+) or Basic Structure Cabling (BSC).
As a member of our team, you can expect a comprehensive benefits package, including:
- Industry-leading healthcare options.
- Educational resources and opportunities for growth.
- Discounts on Microsoft products and services.
- Savings and investment programs.
- Maternity and paternity leave.
This is an estimated salary range of $60,000 - $90,000 per annum, based on location and experience. Please note that salaries may vary depending on individual circumstances.
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