Administrative Healthcare Professional

5 days ago

Aligarh, Uttar Pradesh, India beBeeAdministrative Full time US$ 50,000 - US$ 70,000
Job Description

We are seeking a highly organized and articulate professional with a passion for healthcare administration to join our team as a Patient Service Specialist. This full-time, remote position will provide essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic.

The ideal candidate will be the first point of contact for patients, therapists, and staff, managing the day-to-day operations of the front office remotely. Their role is vital in ensuring smooth communication and efficient patient flow.

Key Responsibilities:

  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications

To succeed in this role, candidates must possess the following skills and qualifications:

  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent (preferably American or British).
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: Must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.
Benefits

This position offers a range of benefits, including the opportunity to work remotely, flexible scheduling, and the chance to make a real difference in the lives of patients.

How to Apply

To be considered for this position, please submit your application through our website. Your application will not be processed without it.

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