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Process Analyst

1 month ago

Bengaluru, Karnataka, India Broadridge Full time

Job Summary

Broadridge, a global fintech leader, is seeking a skilled Process Analyst to join our team. As an AR Process Expert, you will play a critical role in ensuring the smooth operation of our accounts receivable process.

Key Responsibilities:

  • Prepare customer invoices and manage order management/contract management
  • Follow up with clients on aged invoices to ensure timely payment
  • Support the team to manage and improve Days to Bill (DSO)
  • Meet monthly cash goals for collections
  • Submit credit and debit note requests for clients in a timely manner
  • Develop and maintain Standard Operating Procedures (SOPs) for all processes
  • Initiate refund processes for clients on overpays/duplicate payments
  • Generate statements of accounts for customers
  • Proactively manage client queries through centralized email boxes
  • Demonstrate analytical and problem-solving skills to gain cooperation and support from others

Requirements:

  • Bachelor's or Master's degree in Commerce or Finance
  • Experience in handling AR processes, including customer billing and cash application
  • 1-6 years of relevant AR experience
  • Strong understanding of accounting principles and practical accounting acumen
  • Excellent verbal and written communication skills for international client interactions
  • Good interpretation and problem-solving techniques
  • Proficiency in MS-Excel
  • Ability to work in shifts and meet strict deadlines

About Broadridge

Broadridge is a global fintech leader that helps clients get ahead of today's challenges to capitalize on what's next. We deliver communications, technology, and data and analytics solutions that transform businesses. Our clients recognize us as an invaluable partner, and we handle millions of trades daily involving trillions of dollars. We deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

Our Culture

We are dedicated to fostering a diverse, equitable, and inclusive environment. We empower associates to be authentic and bring their best to work. Our Connected Workplace model allows associates to take advantage of the benefits of both on-site and off-site work. We are committed to providing a workplace that supports meaningful work-life integration for our associates.