Customer Support Expert Noida

3 days ago


Noida, Uttar Pradesh, India OnlyGeniuses Full time

Job Overview

About the Role

We are seeking a highly skilled Customer Support Executive to join our team in Noida.

Your primary responsibility will be to administer bookings through various channels, including our website, Airbnb, VRBO, and others.

  • To maximize rental revenue for our property owners by engaging with potential guests through enquiry channels, online chat, and telephone.
  • To provide exceptional telephonic and email support to our leisure and business guests at various touch points during their stay.
  • To assist guests who may have issues and resolve problems effectively.

You will work closely with our team to ensure seamless communication and high-quality service delivery.

The ideal candidate should have experience working with Airbnb, Booking.com, and other booking portals, particularly in properties listed on multiple sites. They should possess excellent written and verbal communication skills, be able to work independently and as part of a team, and demonstrate a willingness to learn and adapt to new challenges.

This is a fantastic opportunity for someone looking to develop their skills in customer support and property management.



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