Business Operations Specialist

2 days ago

Bharatpur, Rajasthan, India beBeeClientRelationshipManagement Full time ₹ 10,00,000 - ₹ 15,00,000

Are you looking for a role that offers flexibility and variety with rotational shifts between 5:30 PM to 6:30 AM?

Job Overview

This position is ideal for individuals who can bridge the gap between technical knowledge and business operations, providing both technical support and strategic insights for process improvements.

Key Responsibilities
  • Resolve inquiries and issues related to technical tools, platforms, and services.
  • Serve as a subject matter expert for clients on operational processes, technical systems, and engineering-related queries.
  • Troubleshoot technical problems and provide proactive solutions.
  • Assist in client onboarding and training.
  • Collaborate with internal teams to resolve technical issues.
  • Analyze client data to identify trends and opportunities for process improvements.
  • Develop and implement business operations processes and workflows.
  • Manage client relationships, ensuring clear communication and issue resolution.
Requirements
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • Exceptional verbal and written communication skills.
  • 2+ years of experience in client services, technical support, or business operations.
  • Strong knowledge of technical systems and tools.
  • Proven ability to troubleshoot and resolve technical issues.
  • Experience working with cross-functional teams.
  • Excellent communication skills.
  • Knowledge of business operations and a strategic mindset.
  • Strong analytical and problem-solving skills.
Benefits

This role offers the opportunity to work in a dynamic environment with a team of professionals who share your passion for innovation and excellence.

We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.

Our employees enjoy a collaborative and inclusive work environment, with opportunities for professional growth and development.

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