Business Intelligence Analyst
2 weeks ago
MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning over 40 markets. We offer an extensive range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
The MUFG Group aims to be the world's most trusted financial group through close collaboration among our operating companies and flexible response to all financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of any protected status.
Job Summary
This role is responsible for the daily processing and supervision of workflow for various functions/transactions pertaining to our department. You will work closely with the Head of Department to ensure smooth execution of operations and provide support in managing the risk profile for the department.
Main Responsibilities
- Perform duties of Maker/checker for assigned activities diligently.
- Understand process/policies of the Bank and adhere to necessary controls.
- Work closely with overseas branch to process/execute transactions as per accuracy/quality standards/SLA's of the Bank.
- Support overseas branch to resolve operational incidents/reporting (if any).
- Provide suggestions to improve/streamline operational processes.
Customer Focus
- Develop and maintain strong stakeholder management with key stakeholders within MUFG.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, MUFG's standard procedures, and local regulations and assess the impact on daily operations workflow.
People Development
- Provide guidance and support to more junior members of the team.
Key Skills and Qualifications
- Minimum 6-8 years of relevant experience in managing deposit products.
- Strong PC skills (MS Office).
- Knowledge of SWIFT message types and Payment Systems; T24, GPP, CHAPS, SEPA, RTGS etc.
Estimated Salary: ₹12,00,000 - ₹20,00,000 per annum
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