Customer Service and E-commerce Liaison

19 hours ago

Tiruchi, Tamil Nadu, India beBeeCustomerService Full time ₹ 45,00,000 - ₹ 60,00,000
Customer Service & Online Listings Associate Role

We are seeking a proactive and detail-oriented professional to support our e-commerce operations.

  • Create and manage product postings on platforms such as OfferUp, Facebook Marketplace, Craigslist, and other relevant channels.
  • Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls, and voicemails.

Key Requirements:

  • Minimum 1 year of experience in online postings, customer service, or e-commerce operations.
  • Strong English communication skills—both written and verbal.
  • Highly organized, self-motivated, and capable of working independently during designated hours.

This role involves close collaboration with our sales team and contributes significantly to product visibility and customer satisfaction.

Main Responsibilities:

  • Conduct thorough research on received inventory items to determine brand, specifications, descriptions, and pricing benchmarks.

Requirements and Qualifications:

  • Experience in customer service, online postings, or e-commerce operations is essential.
  • Excellent written and verbal communication skills are necessary for success in this role.
  • The ideal candidate will be highly organized, self-motivated, and able to work independently.

About the Job:

This is an exciting opportunity to join our team and contribute to the growth of our e-commerce operations. As a Customer Service & Online Listings Associate, you will play a key role in driving product visibility and customer satisfaction.

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