Geography Based Customer Support Professional

1 week ago


Ballia UP IN beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Service Representative

As a key member of our team, you will be responsible for ensuring the availability of partners and secondary agents in a specific geography. This role requires strong relationship management skills, delegation abilities, and problem-solving competencies.

Key Responsibilities:

  • Ensure the timely attendance and resolution of surveillance tickets.
  • Co-ordinate with business teams to drive Air Fiber business growth.
  • Monitor engineer productivity and provide training to secondary agents for Ready for Role.
  • Hand-hold Fiber engineers to ensure quality workmanship.

Education Requirements:

  • Graduation from a Science stream is preferred.

Experience Requirements:

  • 3 to 5 years of experience in customer service or a related field.

Skills and Competencies:

  • Relationship Management
  • Delegation Skills
  • Team Management
  • Problem Solving Skills

Location: Ballia



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