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Senior Financial Operations Analyst

1 month ago


Bengaluru, Karnataka, India PayU Full time
About the Role:

As a Senior Financial Operations Analyst at PayU, you will be responsible for managing day-to-day financial operations and contributing to process improvement. You will also act as a backup in case of the Team Lead's absence.

Key Responsibilities:

  • Perform Visa/MasterCard settlement reconciliations.
  • Manage acquiring settlement, payment gateway, merchant onboarding, and reconciliation processes.
  • Respond to requests for information regarding merchant onboarding, queries, and settlements in a timely and professional manner.
  • Handle file generation, batch runs for daily settlement files, and process internal reconciliation for settlement processes.
  • Manage Mastercard's and Visa settlement clearing.
  • Review periodical reconciliation of settlement suspense accounts and ensure proper follow-up actions are taken for outstanding entries.
  • Ensure reconciliation, merchant onboarding processes, and procedures are documented and maintained.
  • Monitor regular system reports to ensure reconciliations are correct and bank transfers detect irregularities.
  • Have a basic understanding of acquiring disputes.
  • Ensure all daily operational tasks are completed within the defined timeframe.
  • Address customer queries in a timely manner.
  • Be flexible to work in any shifts.

Requirements:

  • Graduate in any stream.
  • Good communication skills, both verbal and written.
  • Good MS Office skills and Excel knowledge will be an added advantage.
  • Minimum 4-5 years of experience in acquiring and reconciliation processes.
  • Experience in the banking domain (cards division) will be an added advantage.
  • SQL knowledge will be an added advantage.