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Senior Financial Operations Analyst
1 month ago
As a Senior Financial Operations Analyst at PayU, you will be responsible for managing day-to-day financial operations and contributing to process improvement. You will also act as a backup in case of the Team Lead's absence.
Key Responsibilities:
- Perform Visa/MasterCard settlement reconciliations.
- Manage acquiring settlement, payment gateway, merchant onboarding, and reconciliation processes.
- Respond to requests for information regarding merchant onboarding, queries, and settlements in a timely and professional manner.
- Handle file generation, batch runs for daily settlement files, and process internal reconciliation for settlement processes.
- Manage Mastercard's and Visa settlement clearing.
- Review periodical reconciliation of settlement suspense accounts and ensure proper follow-up actions are taken for outstanding entries.
- Ensure reconciliation, merchant onboarding processes, and procedures are documented and maintained.
- Monitor regular system reports to ensure reconciliations are correct and bank transfers detect irregularities.
- Have a basic understanding of acquiring disputes.
- Ensure all daily operational tasks are completed within the defined timeframe.
- Address customer queries in a timely manner.
- Be flexible to work in any shifts.
Requirements:
- Graduate in any stream.
- Good communication skills, both verbal and written.
- Good MS Office skills and Excel knowledge will be an added advantage.
- Minimum 4-5 years of experience in acquiring and reconciliation processes.
- Experience in the banking domain (cards division) will be an added advantage.
- SQL knowledge will be an added advantage.