Content Infringement Operations Specialist

3 weeks ago


Mumbai, Maharashtra, India Believe Full time

Job Overview

TuneCore Services is seeking a highly skilled Content Infringement Operations team member to join our international team based in the United States and India. As a key member of our team, you will be responsible for managing all aspects of TuneCore's video monetization services, including communicating with customers, managing assets and claims, and ensuring rights are properly administered within YouTube's CMS and Facebook Rights Manager.

Key Responsibilities

  • Effective communication with customers and third parties regarding video monetization inquiries and conflict/dispute resolutions.
  • Perform day-to-day Video CMS tasks, including in YouTube CMS and Facebook Rights Manager, and proactively review and evaluate content and video claims for accuracy.
  • Review sound recording assets to ensure only eligible content is delivered to video platforms and ineligible content is promptly removed.
  • Research and identify patterns to prevent unsanctioned activity, investigate potential occurrences, and report management.
  • Perform other duties as assigned by management on the subjects of Copyright Infringement.
  • Report technical and communication issues to better service TuneCore artists.
  • Ensure all KPIs and SLAs of TuneCore are respected to serve the business.

Requirements

  • Bachelor's or Master's degree.
  • Relevant experience in YouTube Infringement.
  • Knowledge of YouTube CMS.
  • Excellent written and spoken English communication skills.
  • Passionate YouTube expert with YouTube Certification and in-depth knowledge of YouTube CMS, especially 'To-Do's of YT' CMS.
  • Digital-friendly knowledge of music rights management.
  • Organized, reliable, proactive, disciplined, and independent.
  • Team player, multitasker with excellent time management and organizational skills.
  • Proven knowledge and experience in MS Excel.
  • Motivated and curious.

Benefits @Believe

  • Flexibility - punch in leaves, not in-time and out-time.
  • Office perks - game of foosball, table tennis, free event pass for exclusive and limited shows, music subscription, etc.
  • Wellbeing - caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture.
  • Transparency - engaged in secondary activity, just disclose it to us.
  • Compensation - tailor-made flexi pay plan for tax saving.
  • Sustainability - you can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.


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