Transformational Business Outcomes Specialist

2 weeks ago

Tiruchi, Tamil Nadu, India beBeeConsultant Full time ₹ 12,00,000 - ₹ 23,00,000

About the Role

Pepsales is an AI SaaS Sales Platform that improves discovery processes for US-based B2B Tech Companies. We help them deliver personalized demos instantly.

We have secured significant funding, led by Chiratae Ventures, with support from key players in India's startup ecosystem.

Job Description:

As a Transformational Business Outcomes Specialist, you will bridge technical and business worlds, helping prospects see the art of the possible and ensuring customers achieve success.

  • Own discovery sessions to understand prospect pain points and map our solution to their unique needs.
  • Deliver high-impact product demos that blend technical depth with business relevance.
  • Translate complex technical jargon into crisp, relatable value propositions.
  • Articulate what's possible today vs. tomorrow in the sales process.

Responsibilities:

  • Ensure smooth onboarding by guiding new customers from 'purchase' to 'productive' without hiccups.
  • Build lasting relationships by being a trusted advisor and go-to problem solver.
  • Monitor product adoption and usage trends; step in proactively before issues escalate.
  • Run reviews that show customers the ROI they're getting (and hint at untapped potential).
  • Identify upsell and expansion opportunities - always framed as customer value, not just revenue.

Collaboration:

  • Partner with Sales, Success, and Product teams to bring real-world customer insights back into product roadmap conversations.
  • Create and maintain solution assets (demo scripts, FAQs, best-practice guides) that help scale the impact of the team.
  • Be the voice of both the prospect and the customer internally.

Qualifications:

  • Education & Experience: Bachelor's degree required (MBA/technical background a plus). 2–4 years of experience in Solutions Consulting, Pre-Sales, or Customer Success.
  • Sales + Tech Hybrid: You can talk business outcomes with an exec, then switch gears and discuss APIs or integrations with engineers.
  • Customer-Centric: Strong track record in building trust and ensuring customer success.
  • Communication Pro: Confident presenter with the ability to simplify complexity.
  • Analytical + Creative: Problem-solving mindset; able to design solutions that are both practical and impressive.
  • Tools: Familiarity with CRM, demo automation, and SaaS productivity tools.

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