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Technical Support Specialist

3 weeks ago


Hyderabad, Telangana, India beBeeSupport Full time ₹ 45,00,000 - ₹ 51,00,000

Job Overview:

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We are seeking a skilled Support Engineer to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

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Responsibilities:

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  • Respond to customer inquiries in a timely and professional manner">
  • Follow up on unresolved issues to ensure customer satisfaction">
  • Collaborate with internal teams to resolve complex technical issues">
  • Provide updates to customers on the status of their issues">
  • Participate in ongoing training and development to stay up-to-date on new technologies and processes">
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Requirements:

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The successful candidate will possess:

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  • A degree in Computer Science, Engineering, or related field">
  • At least 2 years of experience in a support role">
  • Excellent communication and problem-solving skills">
  • Ability to work in a team environment">
  • Strong analytical and troubleshooting skills">
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Benefits:

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We offer a competitive salary and benefits package, including:

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  • Health insurance">
  • Retirement plan">
  • Paid time off">
  • Opportunities for career growth and development">
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What We Offer:

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Our company is committed to providing a supportive and inclusive work environment that allows employees to thrive.

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