Junior Operations Specialist

6 days ago

Surat, Gujarat, India Sikich India Full time

We are seeking an exceptional Junior Operations Specialist to join our Project Coordinator Group. As a key member of our team, you will support our Project Management team in achieving project goals and objectives.

Your primary responsibility will be to work closely with our Project Management team to ensure the smooth execution of projects. This includes collaborating with service teams to optimize project configurations, identifying issues, and recommending improvements.

Responsibilities:

  • Support the Project Management team in ensuring the smooth execution of projects.
  • Collaborate with service teams to optimize project configurations, identify issues, and recommend improvements.
  • Create and maintain project records in the system.
  • Work with the Contracts Team to configure contracts, process updates, and manage change orders.
  • Assist in overseeing project billing, resolving billing issues, and coordinating with the Billing team.
  • Manage resource updates for projects, including transitions due to employee exits.
  • Track and manage issues via a centralized ticketing system.
  • Generate and distribute weekly reports for Project Managers.
  • Support weekly meetings with Service Line Leaders to escalate and resolve project-related issues.
  • Monitor revenue recognition, review financial data, and troubleshoot discrepancies.
  • Identify areas for process improvement and propose recommendations to upper management.
  • Support special projects as needed.

Requirements:

  • 1+ years of experience in Financial Operations, Sales Operations, or Project Management.
  • Experience in a Professional Services environment.
  • Eagerness to learn and adapt to changing processes quickly.
  • Strong Microsoft Excel skills and familiarity with cloud-based software.
  • Excellent organizational and multitasking abilities.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Comfortable working in a deadline-driven environment.
  • Preferred: Experience with Oracle ERP or similar cloud-based project and financial management tools.

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