Healthcare Insurance Caller

3 days ago


Jodhpur, Rajasthan, India beBeeAccounts Full time ₹ 4,00,000 - ₹ 8,00,000

About the Position

We are looking for a seasoned professional to fill the role of Healthcare Insurance Caller. As an AR Caller, you will be responsible for making outbound calls to US healthcare insurance companies to resolve outstanding claims and ensure timely reimbursement for healthcare providers.

Key Responsibilities:

  • Make calls to insurance companies (US Healthcare process) to follow up on pending claims.
    • Review denied or underpaid claims and take appropriate action for resolution.
      • Understand insurance guidelines, medical billing, and accounts receivable workflows.
        • Document all interactions accurately in our system.
          • Meet daily productivity and quality targets.
            • Work collaboratively with the billing team to achieve revenue cycle goals.

Required Skills & Qualifications:

  • Bachelor's degree in Life Science, Non-Life Science, or Commerce.
    • 0–3 years of experience in AR Calling, Medical Billing, or Revenue Cycle Management.
      • Strong communication skills in English (verbal and written).
        • Familiarity with US healthcare process, CPT/ICD codes, and insurance policies is advantageous.
          • Ability to work night shifts (US shifts).

Perks & Benefits:

  • Competitive salary + performance-based incentives.
    • Ongoing training and skill development programs.
      • Career growth opportunities within the healthcare BPO industry.
        • A supportive and friendly work environment.


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