Project Manager
4 weeks ago
Skit.ai is a leading Conversational Voice AI solution provider in the ARM industry, empowering collection agencies to streamline and accelerate revenue recovery.
Our Voice AI solution has the ability to solve all the core challenges faced by debt collection agencies, leveraging proprietary technology and in-depth domain expertise.
Job Title: Project Manager (AI Voice Bots)Location: Bangalore (Onsite)
Work Type: Fulltime
Job SummaryAs a Project Manager for AI Voice Bots, you will be responsible for the end-to-end lifecycle of development and delivery of voice bots for Indian clients.
Your role will include liaising with clients to understand product requirements, managing internal stakeholders, and ensuring timebound project delivery.
Responsibilities:- Project Planning and Management
- Develop detailed project plans
- Coordinate internal resources and third parties/vendors
- Ensure projects are delivered on time, within scope, and budget
- Stakeholder Communication
- Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.
- Provide regular updates to clients and internal management
- Risk Management
- Identify potential blockers in execution proactively and take measures to mitigate it or communicate to seek help
- Quality Assurance
- Device robust processes for quality monitoring for all deliverables
- Ensure high-quality standards are met for all project deliverables
- Experience
- 3 – 6 years' experience as a project manager in the technology sector.
- Experience in AI or related fields is a plus.
- Skills
- Strong understanding of project management methodologies (e.g., Agile, Scrum).
- Excellent client-facing and internal communication skills.
- Solid organizational skills including attention to detail and multitasking abilities.
- Education
- Bachelor's degree in Engineering, Business, or Masters in Business administration
- Preferred Qualifications
- Certifications
- Project Management Professional (PMP) or similar certification.
- Technical Skills
- Knowledge of AI technologies and frameworks.
- Experience with analytics tools like Excel, Metabase, google Analytics and basic understanding of SQL
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