Reliable Systems Architect
3 weeks ago
At Adobe, we're changing the world through digital experiences. Our mission is to empower everyone—from emerging artists to global brands—to create beautiful and powerful images, videos, and apps that transform how companies interact with customers across every screen.
The Adobe Connect Team is a leading web conferencing and online meeting platform used by millions of professionals globally. As a System Reliability Engineer (SRE) within this team, you'll play a pivotal role in ensuring the reliability, scalability, and performance of our platform.
Key Responsibilities:- System Architecture and Design: Collaborate with cross-functional teams to design, implement, and maintain highly available, scalable, and reliable infrastructure solutions for Adobe Connect.
- Automation and Tooling: Develop and maintain automation tools and scripts for deployment, monitoring, and incident response to enhance operational efficiency and reduce manual intervention.
- Monitoring and Alerting: Implement robust monitoring and alerting systems to proactively identify and resolve issues, ensuring optimal performance and availability of Adobe Connect services.
- Incident Management: Lead incident response efforts, investigate and troubleshoot system outages, performance degradation, and other operational issues, ensuring timely resolution and minimal impact on users.
- Capacity Planning: Analyze system performance metrics and forecast capacity requirements to support the growth of Adobe Connect services effectively.
- Continuous Improvement: Drive continuous improvement initiatives to enhance the reliability, scalability, and performance of Adobe Connect services, leveraging best practices and emerging technologies.
- Documentation and Knowledge Sharing: Create and maintain detailed documentation, runbooks, and knowledge base articles to facilitate effective collaboration and knowledge sharing across teams.
- Technical Leadership: Provide technical leadership and mentorship to junior engineers, fostering a culture of innovation, collaboration, and excellence within the SRE team.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 14+ years of experience in site reliability engineering, infrastructure engineering, or a related role.
- Strong proficiency in designing, deploying, and maintaining large-scale distributed systems in a cloud environment.
- Expertise in automation using scripting languages (Python, Bash, etc.) and configuration management tools (Ansible, Chef, Puppet, SALT, etc.).
- Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes, etc.).
- Deep understanding of networking, storage, and virtualization technologies.
- Proven track record of leading incident response efforts and driving post-incident reviews to prevent recurrence.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment.
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