
Senior Cloud Infrastructure Specialist
2 days ago
The position of Technical Manager for Site Reliability Engineering (SRE) entails leading a team of skilled engineers in achieving operational excellence and fostering a high-performing work environment.
This role oversees daily operations, provides technical guidance, and aligns with the company's objectives. The Technical Manager serves as a liaison between the team and senior leadership, ensuring effective communication, efficient issue resolution, and continuous improvement in service delivery.
- Provide leadership and management to a team of Site Reliability Engineers, ensuring alignment with organizational priorities and goals.
- Oversee team operations, including incident management, technical support, and infrastructure maintenance.
- Act as the primary point of escalation for complex technical issues, collaborating with cross-functional teams as needed.
- Ensure the team adheres to established SLAs for issue resolution and maintains high customer satisfaction levels.
- Mentor and develop team members, fostering growth in technical skills, problem-solving abilities, and customer engagement.
- Lead initiatives to improve operational processes, tools, and workflows, driving greater efficiency and reliability.
The ideal candidate will possess a strong technical background in cloud computing and infrastructure management, particularly with AWS and Linux-based systems. Experience leading customer-facing technical teams and knowledge of security best practices are highly valued.
Required Skills:
- Expertise in cloud computing and infrastructure management
- Familiarity with AWS and Linux-based systems
- Leadership and management experience
- Strong technical background
- Excellent communication and collaboration skills
Benefits:
This position offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
What We Offer:
We provide a supportive and collaborative work environment, opportunities for professional growth, and a competitive salary and benefits package.
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