Network Infrastructure Manager

2 weeks ago

Chennai, Tamil Nadu, India beBeeNetworkOperations Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Network Operations Assistant Manager

 

About the Role:

We are seeking a highly skilled and experienced Network Operations Assistant Manager to lead our network operations team. This is an excellent opportunity for a motivated individual to take on a leadership role and make a significant impact in our organization.

 

Key Responsibilities:
  • Team Leadership & Growth: Guide and inspire a team of 10+ networking professionals, overseeing shift schedules, conducting performance evaluations, and building a collaborative, results-driven culture.
  • Network Management: Supervise daily network operations to ensure optimal availability, performance, and security of IT infrastructure across all branches.
  • Process Optimization: Develop and implement network-focused IT processes to enhance performance, strengthen security, and enable scalable operations.
  • Cross-Location Coordination: Maintain consistent network service delivery and clear communication across Chennai and other branch locations.
  • Client Alignment: Partner with cybersecurity and healthcare teams to ensure network services meet business goals and comply with industry standards.
  • Performance Analysis: Monitor SLAs, conduct ticket audits, and use network performance metrics and root cause analysis to drive ongoing improvements.

 

Required Skills & Qualifications:
  • Firewall and Switches Technologies: Expertise in Fortinet firewalls (FG200F), Sophos, and D-Link switches/APs for configuration and management.
  • VPN & Remote Access: Proficiency in IPsec VPN, SSL VPN, SD-WAN, BGP, MPLS, and Zero Trust Network Access (ZTNA).
  • Authentication & Access Control: Experience with LDAP, RADIUS, SAML, Azure MFA, DUO, Okta, Single Sign-On (SSO), and Active Directory/Azure Entra ID.
  • Routing & Protocols: Advanced knowledge of TCP/IP, DNS, DHCP, HTTP/HTTPS, SSH, SSL/TLS, BGP, OSPF, SNMP, ARP, ICMP, and NAT.
  • Network Monitoring & Troubleshooting: Skilled in Wireshark, TCP Dump, Traceroute, nslookup, Curl, PRTG Network Monitor, Prometheus, and Grafana for performance analysis.
  • Virtualization: Experience with VMware vSphere, Hyper-V, and VirtualBox for virtualized environments.
  • Cloud Technologies: Proficiency in AWS (EC2, VPC, IAM, S3, Cloud NGFW, Load Balancers, Direct Connect) and Azure (Virtual Machines, Azure AD, VNet, WebApp, Application Gateway).
  • Operating Systems: Advanced administration of Windows Server (2019/2022), Linux, and macOS.
  • Tools & Platforms: Expertise in Freshservice, ManageEngine, Jenkins (CI/CD), Ansible, Panorama (centralized firewall management), Zscaler (cloud security), and Miradore (MDM).
  • Scripting for Automation: Proficiency in Python, PowerShell, or Bash for automating network tasks.
  • Documentation and Training Delivery: Ability to create network diagrams, SOPs, user manuals, and deliver training to teams.
  • ITSM Tools and SLA Management: Skilled in SLA tracking, ticket prioritization, and metrics reporting using ITSM platforms.

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