Engineering Software Specialist

1 week ago

Mysore, Karnataka, India beBeeSoftware Full time ₹ 1,08,15,000 - ₹ 1,64,22,000

About Us

We are a leading provider of multi-physics CAE simulation software. Our integrated solutions accelerate the engineering transformation of products in transportation, power generation, and industrial equipment industries.

Our team is seeking an experienced professional to help customers successfully implement and use our GT-SUITE software. Key responsibilities include:

  • Technical Support: Provide technical assistance and troubleshooting to customers, resolve issues related to software installation and runtime, licensing, and antivirus.
  • Product Ownership: Define and own the long-term vision for IT-facing components of GT-SUITE, proposing and prioritizing key feature improvements.
  • Cross-Functional Collaboration: Collaborate closely with development, QA, and product teams to align IT-facing product features with business goals and customer needs.
  • Project Management: Oversee concurrent development projects and participate in sprint planning, standups, and retrospectives to deliver timely feature updates.

Required Skills:

  • Bachelor's or Master's degree in Information Technology, Engineering, Computer Science, or similar technical fields.
  • Relevant experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with various operating systems and understanding of software installation and configuration processes across platforms.
  • Knowledge of Python or similar scripting languages.

Desired Qualifications:

  • Experience working with CAE software.
  • Understanding of cloud technologies and virtualization.
  • Experience with Agile development methods and associated software.

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