Senior Business Analyst

2 days ago

Anand, Gujarat, India beBeeFinancial Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Financial Operations Specialist

    At our organization, we are looking for a skilled Financial Operations Specialist to join our team. As a key member of the operations department, you will be responsible for ensuring accurate and timely processing of transactions within agreed service standards.

    Key Responsibilities:

  • Provide superior service to funds, members, and key stakeholders by meeting Service and quality standards.
  • Complete daily processing within required Service Standards.
  • Operational Management:
    • Provide superior service to funds, employers, and members by meeting Service and quality standards.
    • Process and complete all operations administrative tasks.
    • Ensure compliance with all legislative, financial, and fund specific procedures to minimize any risk to the business.
    • Quality review work to minimize rework of tasks and maintain high-quality standards.
    • Ensure the quality and productivity standards are met.
    • Complete all transactions across funds as required.
    • Communicate effectively with internal and external stakeholders to resolve enquiries.
    • Complete adjustments and investigations as appropriate and as instructed.
    • Participate as a positive member of the team by co-operating with others to achieve the team's goals.

    Governance & Risk:

  • Comply with all company policies, our core values, and procedures.
  • Ensure compliance with all legislative, financial, and fund specific procedures to minimize any risk to the business.
  • Create and upkeep Business Process Manuals and make training manuals.

    Requirements:

  • 3-5 years of experience in the financial services industry.
  • Good understanding of relevant Superannuation legislation.
  • Sound knowledge of MS Office and other software packages.
  • Previous administration skills data entry/high volume type role, ideally in a financial service industry. Accuracy and high attention to detail.
  • Possess effective communication skills, both written and verbal.
  • Generate creative solutions to address problems and commit to follow through.
  • Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation.

    Personal Attributes:

  • Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements.
  • Customer-focused with the ability to collaborate with others to achieve desired outcomes.
  • Ability to prioritize and time manage multiple tasks to meet tight deadlines.

    Why Join Us?

    As a valued member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering excellent service to our customers. We offer a supportive and inclusive work environment that promotes collaboration, innovation, and continuous learning.

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