
Senior Receptionist
1 day ago
Thoothukudi, Tamil Nadu, India
beBeeFrontOffice
Full time
₹ 20,00,000 - ₹ 30,00,000
Job Title: Front Office Executive
Key Responsibilities:- Manage front desk operations, including check-ins, billing, and responding to inquiries
- Ensure seamless delivery of front desk services and identify areas for enhancement
- Administer daily front office activities and implement continuous improvement processes
- Perform additional duties as needed, including filling in during absences or peak workloads
- Monitor and oversee guest services, identifying high-value guests and VIP arrivals
- Respond to short-term and long-term stay inquiries and provide exceptional verbal and written communication
- Hospitality mindset with a customer-centric approach
- Excellent organizational and supervisory skills
- Graduate or postgraduate degree in hotel management, preferably with 3-4 years of experience in a similar role at a 4/5 star hotel
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Senior Customer Experience Representative
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