Senior Technical Content Specialist
1 week ago
About the Role
The Oracle Local Government Global Industry Unit is seeking a highly skilled Senior Technical Content Specialist to join our team. As a key member of our technical writing division, you will be responsible for creating and delivering high-quality documentation for our SaaS applications. Your expertise in technical writing, copyediting, and communication will play a critical role in shaping the user experience for our customers.
Responsibilities
- Develop and maintain technical documentation for our SaaS applications, including user manuals, instructional guides, and release notes.
- Collaborate with cross-functional teams to ensure that documentation aligns with product features and functionality.
- Edit and review technical information prepared by other staff members to ensure clarity and accuracy.
- Contribute to the development of standard practices and procedures within the technical writing division.
Requirements
- Minimum 4-6 years of technical writing experience, with a strong background in SaaS enablement and cloud services.
- Expertise in Content Management Systems, JIRA, and XML authoring tools.
- Excellent written and verbal communication skills, with the ability to communicate complex technical information to both technical and non-technical audiences.
- A systems thinker with a strong understanding of Agile development frameworks and version control.
About Us
The Oracle Local Government Global Industry Unit is a rapidly growing organization that serves municipal finance leaders, city managers, and public safety leaders. We are passionate about delivering high-quality solutions that meet the evolving needs of our customers.
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