Call Center Agent

About the JobAs a UCCE Contact Center Specialist at Wipro, you will be responsible for ensuring the smooth operation of our contact center infrastructure. This includes installation, configuration, and troubleshooting of UCCE components.Key ResponsibilitiesInstallation of UCCE components.Configuration of UCCE components.Troubleshooting of UCCE Components and...

Role Summary:This is an exciting opportunity for a skilled professional to join our team as a Call Center Representative. As a key member of our team, you will be responsible for verifying employment history for borrowers, analyzing data, responding to incoming calls, and demonstrating excellent communication skills.Responsibilities:Some of the key...

Job DescriptionDescriptionWe are seeking a dynamic Team Leader for our International Call Center Customer Support / IT Helpdesk team in India. The ideal candidate will have a proven track record in leading teams and a passion for delivering exceptional customer service. You will be responsible for managing a team of support agents, ensuring they are equipped...

Company DescriptionUltrazynix emerged from a vision to revolutionize how businesses approach technology. In an era of rapid digital transformation, we saw the need for a different kind of IT partner and Outbound BPO.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Bengaluru. The Call Center Representative will be...

Job DescriptionResponsibilities:Include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance. As the QA monitors the customer interactions, they use evaluation forms to capture insights from these interactions Performs monitors of customer calls. Participates in customer and...

Company DescriptionUltrazynix emerged from a vision to revolutionize how businesses approach technology. In an era of rapid digital transformation, we saw the need for a different kind of IT partner and Outbound BPO.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Bengaluru. The Call Center Representative will be...

Company DescriptionUltrazynix emerged from a vision to revolutionize how businesses approach technology. In an era of rapid digital transformation, we saw the need for a different kind of IT partner and Outbound BPO.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Bengaluru. The Call Center Representative will be...

Company DescriptionUltrazynix emerged from a vision to revolutionize how businesses approach technology. In an era of rapid digital transformation, we saw the need for a different kind of IT partner and Outbound BPO.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Bengaluru. The Call Center Representative will be...

Welcome to Mphasis, a leading global IT services company.Our US Mortgage Voice Process is currently looking for talented individuals to join our team as Call Center Representatives. We are seeking candidates who possess excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Verify employment history for...

Job DescriptionExecutive-Call centerDuties and Responsibilities:Handle calls to understand and address companys and clients needs and requirements.Responding efficiently and accurately to callers and ensuring that client feels supported and valued.Providing comprehensive support to all clients.Should be able to get and provide accurate information.Should be...

Role : Cisco Contact Center Enterprise Admin. Experience required : 7+ years. Responsibilities :- Perform daily administration, monitoring, and maintenance tasks for the Cisco CCE environment, including CallManager, CVP, ICM, Finesse, CUIC, and other related components.- Ensure the overall health, stability, and performance of the Cisco CCE platform.- Apply...

Greetings from MphasisWalk-In Drive @ Bangalore Office - US Mortgage - Voice Process.Interested Candidates can meet HR-Bhavya for F2F interviews in Bangalore Sattva Global City Tower-F, 4th Floor, (Formely Known As Global Village Tech Park) Office Between 10am to 2pm on 1st March (Saturday).Walk In Date - 1st March, 2025Time - 10:00am - 2:00pmInterview...

Greetings from Mphasis Walk-In Drive @ Bangalore Office - US Mortgage - Voice Process. Interested Candidates can meet HR-Arunima for F2F interviews in Bangalore Sattva Global City Tower-F, 4th Floor, (Formely Known As Global Village Tech Park) Office Between 10am to 2pm on 8th March (Saturday). Walk In Date - 8th March, 2025 Time - 10:00am - 2:00pm...

Job SummaryWe are looking for an experienced and results-driven Call Centre Operations Team Lead to oversee a team of customer service representatives (CSRs) and ensure smooth daily operations. The ideal candidate should have excellent leadership skills, a customer-centric approach, and the ability to drive team performance while maintaining high service...

Role Overview:We are seeking a Contact Center Manager to join our team at ResultsCX. As a key member of our operations leadership, you will be responsible for managing a team of contact center agents, focusing on performance improvement, coaching, and customer satisfaction.Key Responsibilities:Develop and implement strategies to improve agent performance,...

The Big Leap Edu is a leading study abroad consultancy that provides expert guidance to students interested in pursuing higher education abroad. We are seeking a highly motivated Call Center Representative to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and promoting our...

Experience- 5Yrs to 8 Yrs Location - Bangalore Responsibilities Effectively communicate and engage with business stakeholders and peers to gather requirements Work closely with contact center managers and agents to understand their needs and challenges Ability to balance longterm strategic goals with short-term operational needs Identify opportunities to...

Job DescriptionWe are seeking a skilled and analytical EMEA Procurement Coordinator to join our Procurement Service Center.The ideal candidate will have a strong understanding of the EMEA market and excellent communication skills.Main Responsibilities:Collaborate with global delivery teams on reporting and client challenges.Effectively interface with...

Company OverviewHCLTech is a leading technology services company that provides critical services to both internal and external customers. We pride ourselves on our well-organized, well-documented, stable, and compliant infrastructure environments.Job DescriptionThis Principal Collaboration & Contact Center Engineer role plays a key part in our team. As the...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...