Order Fulfillment Coordinator

5 days ago


Bengaluru, Karnataka, India WT Microelectronics 文曄科技(股)公司 Full time
Job Overview
We are looking for a skilled Customer Service Representative to join our team and play a critical role in managing customer orders, forecasting demand, and ensuring timely communication across departments. In this dynamic and fast-paced environment, you will have the opportunity to work closely with sales, logistics, and other internal teams to deliver exceptional customer satisfaction and drive business growth.

Main Responsibilities:
- Forecast and procure necessary inventory levels to meet customer demands.
- Coordinate with the Sales team to defend existing business relationships and pursue new opportunities.
- Serve as a liaison between customers and internal teams to resolve order fulfillment and shipment issues.
- Monitor and track days inventory outstanding, ensuring efficient inventory management meets customer expectations.
- Comply with company policies and departmental standard operating procedures to maintain high operational efficiency.
- Prepare and distribute internal and supplier reports to keep stakeholders informed of order statuses and inventory levels.

Requirements:
- Previous experience in customer service, preferably within the electronics, semiconductor, or supply chain industries.
- Strong communication skills, both written and verbal, with the ability to work cross-functionally with various departments.
- Proficiency in Microsoft Excel, PowerPoint, and other relevant reporting tools.
- Ability to multitask, with attention to detail and accuracy.
- Strong organizational skills and ability to prioritize tasks effectively.
- Knowledge of forecasting, order management, and inventory processes is a plus.
- Customer-centric with a problem-solving mindset and ability to resolve issues efficiently.

Working at WT Microelectronics
At WT Microelectronics 文曄科技(股)公司, we value our employees' contributions and strive to provide a supportive and inclusive work environment.

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