
Digital Workplace Strategist
1 day ago
About the Opportunity
We are seeking a seasoned Technical Business Analyst to spearhead the integration of Atlassian products into our workplace platform. This is an exceptional opportunity for a skilled professional to own strategy, integrations, and adoption while delivering seamless experiences to our users.
- Ownership of the Atlassian product roadmap, ensuring alignment with business objectives and employee needs.
- Strategic partnering with stakeholders to uncover pain points, map processes, and develop innovative solutions.
- Leading discovery workshops, rapid prototypes, and proof-of-concepts to unlock new ways of working.
Key Responsibilities
- Developing and maintaining the product backlog, prioritizing work to deliver value to employees.
- Integrating Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps, and automations to automate end-to-end flows.
- Curating and governing plug-ins, ensuring performance, security, and measurable ROI.
- Designing dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
- Championing change management, crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake.
- Defining and auditing permission models balancing collaboration, privacy, and compliance requirements.
- Upskilling the Global Service Desk team to scale end-user support.
- Optimizing performance by removing unused objects in Jira (Workflows, custom fields, etc).
- Supporting content management best practices in Confluence—auditing spaces, coaching owners, and archiving stale content.
- Building business cases for new technology that will scale how we deliver to customers.
What You Bring to the Role
- 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
- Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
- Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
- Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
- Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
- Passion for experimentation, continuous improvement, and simplifying complex processes.
- Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.
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