Senior Network Security Specialist
6 days ago
About the Role:
">Job Overview:We are seeking an experienced and skilled Senior Network Security Specialist to join our dynamic team at Cisco. The successful candidate will be responsible for providing expert support, design, configuration, and troubleshooting services to our customers, focusing on Cisco's Security Technology Portfolio.
Responsibilities:
- Provide remote and on-site support to customers, ensuring timely issue resolution and excellent customer experience.
- Collaborate with internal teams, including Engineering, Sales, and Product Management, to communicate customer needs and contribute to product improvement.
- Work closely with Cisco TAC (Technical Assistance Centre) for advanced issue resolution and contribute to the development of automated support tools.
- Conduct training sessions for customers to enhance their understanding of Cisco Data Centre Networking technologies, with a focus on automation, scripting, configuration best practices, software life cycle management, tool usage, and troubleshooting techniques.
- Develop and maintain detailed documentation, including knowledge base articles, troubleshooting guides, best practices, and comprehensive records of maintenance window activities.
Requirements:
- Bachelor's degree in Electronics and Communication, Computer science, Information Technology, or related field: A solid foundation in Electronics and Communication, computer science or a related field provides the fundamental knowledge required for understanding networking principles and technologies.
- Cisco Certifications: CCNP (Cisco Certified Network Professional): Demonstrates advanced knowledge and skills in Cisco networking. Validates the ability to plan, implement, verify, and troubleshoot complex network solutions. CCIE (Cisco Certified Internetwork Expert) Preferred: A highly regarded expert-level certification that demonstrates a deep understanding of Cisco networking technologies. Validates expert-level knowledge and skills in designing, implementing, managing, and troubleshooting complex network infrastructures.
About Cisco:
Cisco is a leading technology company that helps organizations transform their businesses through innovative products, services, and solutions. We are committed to helping our customers succeed in a rapidly changing world, where digital transformation is creating new opportunities and challenges. Our team is passionate about delivering exceptional results and making a meaningful impact in the lives of our customers and employees.
Salary Range: $120,000 - $180,000 per annum
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